What is CHATBOT ? and Can the chatbots become the next big thing in tech ?

A chatbot (also known as a talkbot, chatterbot, Bot, chatterbox, IM bot, interactive agent, or Artificial Conversational Entity) is a computer program which conducts a conversation via auditory or textual methods.Such programs are often designed to convincingly simulate how a human would behave as a conversational partner, thereby passing the Turing test. Chatbots are typically used in dialog systems for various practical purposes including customer service or information acquisition. Some chatterbots use sophisticated natural language processing systems, but many simpler systems scan for keywords within the input, then pull a reply with the most matching keywords, or the most similar wording pattern, from a database.

In 1950, Alan Turing's famous article "Computing Machinery and Intelligence" was published,which proposed what is now called the Turing test as a criterion of intelligence. This criterion depends on the ability of a computer program to impersonate a human in a real-time written conversation with a human judge, sufficiently well that the judge is unable to distinguish reliably—on the basis of the conversational content alone—between the program and a real human. The notoriety of Turing's proposed test stimulated great interest in Joseph Weizenbaum's program ELIZA, published in 1966, which seemed to be able to fool users into believing that they were conversing with a real human.

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So how does a chatbot work?

A chatbot works in much the same way as a human manning a help desk. When a customer opens a chat dialogue to ask for assistance, the chatbot is the medium responding. So, if a customer typed the question ‘What time does your store open tomorrow morning’, using the information available, the chatbot would immediately respond in the same way as a human would. ‘Our store opens at 9am tomorrow morning and closes at 5pm’

Have you ever asked Siri or Alexa for a weather update in your area? This is also a chatbot and, using your location, a response can be given, in natural, conversational replies.

A chatbot or chatterbot is a computer program primarily designed to simulate an intelligent conversation on a text or verbal basis.

From a pure technical stand point, all you need is

    a reliable programming language(preferably python or C) to write the chatbot script and business logic

    A strong database engine(preferably mongo because the data can be unstructured really) to store the linguistics and respective response.

    An event listner configured which will keep listing to any chat event and then could call the chatbot script.

With numerous advancements and tools being created to make the process easy, making a chatbot does not seem out of the question. So, if you are thinking about jumping on the chatbot bandwagon, here are the top 10 platforms for you to know about.

1.ChattyPeople

2.MEOKAY

3.Smooch

4.Botsify

5.Beep Boop

6.Chatfuel

7.Facebook Messenger Platform

8.Telegram Bots

9.BotKit

10.FlowXO

YES off course chatbot can change the future,

The vast scope of use of chatbots in large enterprises for digital marketing applications is the key factor contributing to the leading position of the segment in the global chatbot market. The segment of large enterprises also presents massive demand for chatbots owing to their use in initiating business process automation activities. Large enterprises also benefit from the use of chatbots in improving their marketing strategies and social media involvement.

There are lots of tech giant are building there own chatbots AI like Facebook, samsung, LexisNexis, Google etc...